Equipment Intake & Inspection
The equipment is received and reviewed together with the customer's reported symptoms. External condition, accessories, connectors and relevant operating functions are checked during the initial assessment.
Service 02
Service & Repair
Our service and repair workflow provides a structured process for equipment inspection, fault diagnosis, technical rectification and final functional verification before return.
Fault Diagnosis
Technical testing is carried out to isolate the source of the problem, which may involve electronic modules, sensors, measurement functions, communication components or software-related behaviour.
Repair & Rectification
The required repair, adjustment, component rectification or software-related correction is carried out according to the diagnosed equipment condition.
Functional Testing & Return
The serviced equipment is checked again to verify the relevant operating functions before being prepared for return with applicable service information.
Service Coverage
Equipment We Support
Cable Fault Systems
View Cable Fault System Products >
Underground Utility Detection Equipment
View Underground Utility Products >
Thermal Imaging Cameras
View Thermal and Acoustic Camera Products >
Acoustic Imaging Cameras
View Thermal and Acoustic Camera Products >
Make Appointment